Terms of Service

Last Revised: April 7, 2026

These Terms of Service ("Terms") govern your access to the Serenova Healthcare Consulting website ("Site") and the professional services ("Services") provided by Serenova Healthcare Consulting ("Serenova"). By using our Site or engaging our Services, you agree to be bound by these Terms.

1. Professional Advisory Disclaimer

Serenova Healthcare Consulting provides operational and management advisory services for healthcare providers.

Not Legal or Clinical Advice

The information, strategies, and materials provided by Serenova are for operational and educational purposes only. They do not constitute legal, clinical, or formal medical advice. Clients are encouraged to consult with legal counsel and specialized healthcare compliance professionals for definitive regulatory interpretations.

  • We do not guarantee specific financial or operational outcomes.
  • Operational analysis depends on the accuracy of data provided by the client.
  • Clients retain full responsibility for their clinical and billing decisions.

2. Confidentiality Agreement

As a consultancy, we are committed to maintaining the strictest confidentiality regarding our clients' proprietary business information, financial reports, and strategic plans.

  • We use client-proprietary information solely for the purpose of fulfilling the consulting engagement.
  • We protect such information with the same degree of care we use for our own confidential data.
  • HIPAA-protected data (PHI) is governed additionally by the Business Associate Agreement (BAA).

3. Limitation of Liability

To the maximum extent permitted by law, Serenova and its consultants shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our advisory services.

Liability Caps

Serenova's total liability for any claim arising out of or relating to our Services shall be limited to the total fees paid by the client for the specific engagement giving rise to the claim.

4. Client Obligations

Clients are responsible for providing accurate, complete, and timely information to enable Serenova to perform its advisory duties. Failure to provide necessary data may affect the outcome of the consulting engagement.

5. Termination of Services

Either party may terminate a consulting engagement in accordance with the terms specified in the individual Statement of Work (SOW) or Service Agreement. Upon termination, the client remains responsible for all fees incurred for work performed up to the termination date.

6. Governing Law

These Terms and any agreement for services shall be governed by the laws of the State of [Your State], without regard to its conflict of law principles.

7. Updates to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Revised" date. Continued use of our Site or Services constitutes your acceptance of the revised Terms.